Music Streaming Platform
Redesigned the entire web experience for a live music streaming service to improve engagement and usability.
NDA-Protected
Music Streaming Platform
Redesigned the entire web experience for a live music streaming service to improve engagement and usability.
NDA-Protected
Music Streaming Platform
Redesigned the entire web experience for a live music streaming service to improve engagement and usability.
NDA-Protected
The problem
Live music enthusiasts struggle to navigate the web platform due to the absence of key features available on the mobile app and a fragmented cross-platform experience. These usability issues contribute to user frustration and risk increasing churn among loyal users.
The problem
Live music enthusiasts struggle to navigate the web platform due to the absence of key features available on the mobile app and a fragmented cross-platform experience. These usability issues contribute to user frustration and risk increasing churn among loyal users.
The problem
Live music enthusiasts struggle to navigate the web platform due to the absence of key features available on the mobile app and a fragmented cross-platform experience. These usability issues contribute to user frustration and risk increasing churn among loyal users.
My role
I was the sole product designer on this project, working closely with a cross-functional team, including a project manager, developers, and QA specialists.
My role
I was the sole product designer on this project, working closely with a cross-functional team, including a project manager, developers, and QA specialists.
My role
I was the sole product designer on this project, working closely with a cross-functional team, including a project manager, developers, and QA specialists.
The web experience was fully refreshed, adding the ability to create playlists, save shows to the library, and many more. The platform was also made compatible with screen readers.
01
The web experience was fully refreshed, adding the ability to create playlists, save shows to the library, and many more. The platform was also made compatible with screen readers.
01
The web experience was fully refreshed, adding the ability to create playlists, save shows to the library, and many more. The platform was also made compatible with screen readers.
01
The non-subscriber experience was improved with clear user flows and seamless plan upgrade options.
02
The non-subscriber experience was improved with clear user flows and seamless plan upgrade options.
02
The non-subscriber experience was improved with clear user flows and seamless plan upgrade options.
02
Project outcomes
The project led to a 3× increase in daily active users, significantly reduced churn, and played a huge role in the platform’s overall growth.
Project outcomes
The project led to a 3× increase in daily active users, significantly reduced churn, and played a huge role in the platform’s overall growth.
Project outcomes
The project led to a 3× increase in daily active users, significantly reduced churn, and played a huge role in the platform’s overall growth.
Next:
Subscription Portal
Next:
Subscription Portal
Next:
Subscription Portal
Let's connect
If you’re interested in collaborating or just connecting, feel free to reach out.
Let's connect
If you’re interested in collaborating or just connecting, feel free to reach out.
Let's connect
If you’re interested in collaborating or just connecting, feel free to reach out.